Privacy Policy

Last Updated: 9th June 2026

Swagat AI operates the Swagat AI mobile application and Web Application. This Privacy Policy explains how we collect, use, share, and protect your information when you use our App. By using Swagat AI, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Account information such as your name and email address, if you create an account
  • The text, prompts, questions, and other content you enter into the App
  • Any feedback, support requests, or other communications you send us
  • Device information (device model, operating system, unique device identifiers)
  • App usage data (features used, time spent, interactions, crash logs)
  • Approximate or general location derived from your IP address and log and diagnostic information

How We Use Your Information

  • Provide, operate, and maintain the App and its AI features
  • Process your prompts and generate responses
  • Improve, personalize, and develop the App
  • Respond to your support requests and communicate with you
  • Monitor usage, prevent fraud, and ensure security
  • Comply with legal obligations

How We Process Your Prompts (AI Services)

To provide AI-generated responses, the content you enter may be sent to and processed by third-party AI service providers. These providers process your input to generate a response and are subject to their own privacy and data-handling terms.

  • We do not use your conversations to train AI models
  • We do not store your conversation history

Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the App (hosting, analytics, AI processing, crash reporting)
  • Legal authorities when required by law or to protect our rights and users' safety
  • Business transfers, such as in connection with a merger or acquisition

Data Security & Retention

  • We use reasonable technical and organizational measures to protect your information
  • No method of transmission or storage is completely secure
  • We retain your information only as long as necessary to provide the App
  • You may request deletion of your data at any time

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Withdraw consent at any time
  • Request a copy of your data (data portability)

Children's Privacy

Swagat AI is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Third-Party Services and Links

The App may use third-party services (such as analytics or AI providers) and may contain links to other websites. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

International Data Transfers

Your information may be processed and stored in countries other than your own, where data protection laws may differ. By using the App, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the App or on this page and updating the "Last updated" date.

Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

Swagat AI

swagat@dworklabs.comhttps://swagat.dworklabs.com

By using Swagat AI, you agree to the terms outlined in this policy.